02 Aug Strategy Tip #1 Purpose
When thinking about the purpose of an organization, we need to ask: What impact will this organization make? The answer to this question will feed into defining the mission (What was...
05 Oct 5 Leadership Lessons from Prime Minister of Dominica Roosevelt Skerrit
In 2015 following the passage of Tropical Storm Erica, this article appeared in the November issue of the OECS Business Focus. Today, two years later, Dominica is recovering from category...
06 Jun 5 Ways the Climate Change Agenda got a Strategy Reboot
While the world recognizes June 5th as #WorldEnvironmentDay, the impact of President Trump’s June 1st 2017 announcement of the withdrawal of the US (United States) from the 2015 Paris Climate...
05 Feb Improving the digital customer experience
Most of us can recall an unpleasant service encounter either as a walk-in customer faced with a rude sales associate, or as a digitally eager customer putting in your credit...
17 Jan 6 Tips to jumpstart your business success
For start-up entrepreneurs, 2017 offers much potential. 2016 may not have been your best year but maybe it’s the year to pursue a big potential client or to renew your...
02 Jun The Business Benefits of Online Reviews
Think about a recent major purchase – did you Google the product, read the Amazon review or look at the number of star ratings on Tripadvisor.com? Did it influence your...
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